1. Warranty Period
All products are covered by a one-year warranty from the date of delivery.
2. What’s Covered
During this period, we provide replacement parts free of charge for any functional defects due to manufacturing issues.
3. What’s Not Covered
- Labor or service costs for installation or part replacement
- Full product replacement or return shipping
- Damage from transportation, mishandling, or improper use
- Normal wear and tear, minor scratches, or cosmetic issues
4. How to Claim
- Provide a clear description of the issue along with photos or videos
- We will verify the issue and ship replacement parts at no cost
- Customers are responsible for installing replacement parts; guidance will be provided
5. Important Note
Minor cosmetic damage may occasionally occur during international shipping. This does not affect product functionality and is not covered under warranty.
6. Contact
For warranty claims or assistance, please contact our support team at:
Info@otlaser.com